LEGAL REFERENCE

Privacy Policy—Aap ke liye likha gaya

lucky 22 par aapki personal information aapke hi control mein rahti hai. Hum batate hain ke aapka data kaise handle karte hain, kahan store hota hai, aur aap...

Aapka account, aapka dataJazzCash, Easypaisa, SadaPay aur Raast ke liye secure flowSupported Pakistan ilaqon ke liye qanoon-mazbut
lucky 22 Privacy Policy—Aap ke liye likha gaya

Hamara privacy-handling approach

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

APNE KO CONTACT KARNYE HO

Privacy-related sawaal ke liye hum yahaan hain

Email Support Aapka data ya privacy se related koi sawaal...
In-App Help Lucky 22 app mein Settings > Help Centre...
Account Settings Aapke account ka Settings section mein Data Management...
HAMARI COMMITMENT

Kyun aap ko hum par bharosa kar sakte ho

Encrypted Storage

Aapka sab payment aur personal data SSL encryption ke sath stored hota hai. Hamara database Pakistan-based secure servers par protected rehta hai.

No Third-Party Sales

Aapka information kisi advertiser ya external company ko nahi becha jata. Sirf aapke account operations ke liye use hota hai.

Local Payment Security

JazzCash, Easypaisa, SadaPay aur Raast—har transaction hamara payment gateway verify karta hai aur fraud detection on rahti hai.

Withdrawal Verification

Jab aap withdraw karte ho, hum aapke account ko match karte hain aur payment method verify karte hain. Ye process aapko protect karta hai.

Data Retention Policy

Account close karne ke baad, aapka data legal requirements ke hisaab se certain time rakhte hain, phir securely delete karte hain.

Audit Ready

Hamara privacy handling process transparent hai. Aap aapna data access request kar sakte ho aur kya stored hai dekhh sakte ho.

POLICY LANDMARKS

Lucky 22 privacy policy—kya special hai

01

Aapka Account Ownership

Aapka login credentials, aapka hi. Humne koi recovery backdoor nahi. Aap apni password set karte ho aur change kar sakte ho.

02

Payment Flow Transparency

JazzCash, Easypaisa, SadaPay ya Raast—har transaction pe aap ko receipt milti hai. Hamari side sa kaunsa data transfer hota hai woh clear hai.

03

No Hidden Tracking

Hum cookies use karte hain sirf session aur preference ke liye. Tracking pixels ya external analytics se aapka behavior sell nahi karte.

04

Withdrawal Parity

Jab aap withdraw karte ho, sirf verified payment method par hi paise jaate hain. Kisi aur account mein fund transfer nahi ho sakta.

05

Device Security Alert

Naya device se login ho to aap ko notification milta hai. Aap apne login sessions manage kar sakte ho aur unauthorized access block kar sakte ho.

06

Jurisdiction Clarity

Jahan local qanoon ijazat deta hai wahan aapke rights clear hain. Supported ilaqon mein qanoon-mazbut process follow karte hain.

07

Deletion Rights

Account close karne ke baad aap request kar sakte ho aapka data delete hone ka. Legal hold period ke baad secure wipe hota hai.

Privacy dashboard—aapka information, ek jagah

Personal Information Tab

Account settings mein aapka registered name, email, phone number aur address dekh sakte ho. Update karna easy hai—koi verification wait nahi.

Payment Method Manager

Aapne kaun-kaun se JazzCash, Easypaisa, SadaPay ya Raast accounts link kiye hain wo list hai. Add ya remove kar sakte ho anytime.

Transaction History Export

Aapka poora deposit aur withdrawal record download kar sakte ho CSV format mein. Tax filing ya personal record ke liye helpful.

Login Session Manager

Kaun-kaun se devices par currently logged in ho wo dekh sakte ho. Suspicious session ho to logout kar sakte ho directly.

Cookie Preferences

Session aur preference cookies ko customize kar sakte ho. Essential cookies necessary hain but tracking ko disable kar sakte ho.

Data Request Portal

Lucky 22 apko apna complete data export ka option dete hain. Request karo aur 15 business days mein aapko full export mil jayega.

Privacy se related common questions

Nahi. Lucky 22 aapka password encrypt karta hai aur hum khud bhi nahi dekh sakte. Password reset link bhejte hain jo sirf aap use kar sakte ho. Ye sirf aapka account access restore karta hai.

Ye payment providers ke paas aapka payment profile data hota hai—unki policies mein. Lucky 22 sirf aapka transaction ID aur amount store karta hai. Full account numbers ya pins nahi. Withdrawal ke liye hamara gateway ye info verify karta hai aur secure encrypt karke rakhta hai.

Haan. Account close karne ke 30 din baad aap Data Deletion Request kar sakte ho. Legal compliance ke liye 6 maah retain karte hain, phir permanent delete hota hai. Request [email protected] par likho aur aapko confirmation mil jayega.

Lucky 22 app mein location permission optional hai. Hum sirf aapke region ko verify karte hain supported ilaqe check karne ke liye. Continuous tracking nahi hota. Settings mein location permission anytime disable kar sakte ho.

Agar suspicious activity dekho to turant [email protected] contact karo. Hum aapka account freeze kar sakte hain aur transaction history check kar sakte hain. Unauthorized withdrawal ke liye claim process hai—aapka payment method ke through investigation chalti hai.

Nahi. Hamara marketing emails sirf aapke account activity ke baare mein hote hain—new games, promotions ya withdrawal status. Third-party data share nahi hota. Unsubscribe karna chahiye to account settings mein email preferences update kar sakte ho.

Haan. Major changes mein hamari tummsemail karte hain 15 din pehle. Ye page par latest version hamesha on hai. Policy changes account security ya payment flow ko affect na karein iska dhyan rakhte hain.